Our Services.

Ramkey provides proactive management and maintenance of business computer systems.

We offer complete onsite and offsite network support coupled with a friendly help desk that will deal with IT issues as and when they arise. Our managed services model allows us to help keep your network running smoothly and alert us when issues occur so we can take appropriate steps to mitigate potential problems that could disrupt your business.

If you engage our services, we will conduct an initial security audit and health check which allows us to scope out your current systems and determine any improvements that we would recommend to get your systems running optimally. Then you choose whether to pay only for the support you need, or to partner with us to benefit from a fully managed network.

We believe that security and privacy concerns are of critical importance, which is why we design our solutions with your security in mind. We adopt a layered security approach across all hardware and software we manage to help keep your systems secure.

Key Service Offerings.

  • Network Management & Maintenance

  • Microsoft Office 365 Deployments & Migrations

  • SharePoint Online Deployments

  • Server Upgrades & Installations

  • Workstation & Laptop Installations

  • Windows Patching & Updates

  • Layered Security Strengthening

  • Firewalls & Unified Threat Management

  • Disaster Recovery Planning & Testing

  • Network Monitoring

  • Helpdesk Support

Design and Installation Services.

We have experience with design and installation and configuration of all aspects of business IT systems, including:

  • New & Existing Networks

  • On-Premises

  • Cloud

  • Design & Implementation

  • System Migration

Management and Maintenance.

We help clients to manage and maintain a variety of systems and provide related services including:

  • Optimisation & Repairs

  • Asset Management

  • Patch Management

  • Domains & DNS

  • SSL Certificates

Mobility and Wireless.

  • VPN Connectivity & Remote Access

  • Wireless Networks • We deploy a wide range of wireless access points including HPE Aruba, TP-Link Omada, Open-Mesh &, Ubiquti

  • Office Connectivity

  • Phone & Tablet Setup

Data & IT Security.

  • IT Audits

  • IT Policies

  • Multi-Factor Authentication

  • AV & Malware Protection • Trend Micro Vision One, Trend Micro Worry-Free Business Security Services (WFBS), SonicWall Capture Client, Microsoft Defender for 365

  • Messaging Security - Mailguard, SPF/DKIM/DMARC Setup

  • Application control - ThreatLocker

  • Encryption

  • WIFI Security

Procurement.

We have experience with supplying, installing and supporting a wide range of hardware equipment and software/licensing from various vendors, including:

  • Servers: HPE ProLiant Servers

  • Workstations: HP ProDesk DM

  • Laptops: HP, Lenovo

  • Microsoft Windows Server (all versions)

  • Microsoft Windows and Office (all versions)

  • Power Protection: APC UPS Devices

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IT Outsourcing.

We have been providing IT Consulting services to our clients since 1988, including:

  • IT Consultancy

  • Professional Services

  • Managed Services

  • Onsite & Remote Support

  • Full Or Partial Management

  • Help Desk

System Monitoring.

We monitor various parts of our clients' IT functions on a continuous basis, including:

  • Internet Connection Status

  • Server and Workstation Alerts & Capacity Issues

  • Backup System Status & Alerts

  • Offsite Backup Replication Alerts

  • Testing of Offsite Backups

  • Exchange Server Status (where applicable)

  • Anti-virus Alerts

  • Email Spam Quarantine

Backup and Disaster Recovery.

  • Backup & Restore

  • Replication & Redundancy

  • Disaster Recovery Planning & Prevention

  • Backup Verification & Testing

    • StorageCraft ShadowProtect Backup Technology

    • Veeam Backup & Replication

    • Veeam Backup for Microsoft 365

    • Probax Backup for Microsoft 365

    • Datto Backupify

    • Microsoft Azure Cloud Storage

    • QNAP NAS Storage Devices

Virtualisation.

We specialise in Virtualisation Technology using Hyper-V. Physical-to-Virtual ("P2V" or "p-to-v") involves the process of decoupling and migrating a physical server's operating system (OS), applications, and data from that physical server to a virtual-machine guest hosted on a virtualised platform

  • Microsoft Hyper-V

  • Virtual servers configuration

  • Physical to virtual (P2V) conversion

  • ROI